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Hidden Japan

An AI discovery engine for the rural villages, sacred mountains, and authentic experiences that define the real Japan.

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© 2026 Hidden Japan

Legal

Privacy Policy

Last updated: 19 June 2026

Hidden Japan (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we handle it. If you have questions, contact us at hiddenjapanapp@gmail.com.

Who is responsible for your data

Hidden Japan is responsible for the personal data described in this policy. For privacy questions or requests, contact us at hiddenjapanapp@gmail.com.

Information we collect

Depending on how you use Hidden Japan, we may collect:

Account information Your email address, account identifier, and information needed to create, access, and secure your account.

Trip inputs and itineraries Travel dates, party size, interests, travel preferences, places you save or mark as visited, and information you provide when creating or editing a trip plan.

Messages you send us Information submitted through our contact form or sent directly to us.

Usage and technical information Information about how you use Hidden Japan, such as pages viewed, features used, device and browser information, IP address, and events that help us improve performance, security, and reliability.

Cookies and similar technologies We use essential cookies and may use analytics, preference, and affiliate-tracking technologies where permitted. See our Cookie Policy for more information.

Affiliate-link activity When you click a partner link, the relevant partner or affiliate network may use cookies or similar technologies to attribute a later qualifying purchase to Hidden Japan. We do not receive your payment-card details through this process.

How we use your information

We use your information to:

  • provide, operate, and personalise Hidden Japan;
  • generate and manage trip plans and itinerary suggestions;
  • maintain saved places, visited places, and account features;
  • respond to support requests, feedback, and messages;
  • understand product usage and improve the service;
  • maintain security, detect fraud, and prevent misuse;
  • comply with legal obligations and enforce our Terms of Use.

Personalised itinerary generation

When you create a trip plan, we use the information and prompts you provide to generate personalised itinerary suggestions.

Please avoid including highly sensitive personal information in free-text prompts. Travel suggestions may be incomplete, inaccurate, or outdated, and you should verify important information before relying on it.

Payments

Hidden Japan is currently in its first version and payment checkout is not yet live.

If payment functionality is introduced in the future, payment processing will be handled through a secure specialist provider. We will update this Privacy Policy before payment functionality becomes available.

Legal bases for processing

Where applicable, we process personal data because:

  • it is necessary to provide the service you request;
  • you have given consent, where consent is required;
  • it is necessary for our legitimate interests, such as improving Hidden Japan, maintaining security, and preventing misuse; or
  • we are required to comply with legal obligations.

How we share information

We share personal data only where necessary to operate Hidden Japan and provide its features.

This may include trusted service providers that support account access and security, infrastructure, itinerary generation, analytics, mapping and place-search features, email communications, customer support, and affiliate-link attribution.

We may also disclose information where required by law, to protect our rights or users, or as part of a merger, acquisition, restructuring, or sale of assets.

We do not sell or rent your personal data.

International transfers

Your information may be processed outside your country of residence. Where required, we use appropriate safeguards designed to protect personal data transferred internationally.

Data retention

We retain personal data for as long as needed to provide Hidden Japan, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request account deletion, we will delete or anonymise personal data when reasonably possible, except where retention is necessary for legal, security, fraud-prevention, or backup purposes.

Your rights

Depending on your location, you may have the right to:

  • access your personal data;
  • correct inaccurate information;
  • request deletion of personal data;
  • request a portable copy of certain information;
  • object to or restrict certain processing;
  • withdraw consent where processing is based on consent; and
  • lodge a complaint with the relevant data-protection authority.

To exercise these rights, contact us at hiddenjapanapp@gmail.com.

Children

Hidden Japan is not intended for anyone under 16 years old. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us and we will take appropriate steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.

For material changes, we may provide additional notice through Hidden Japan or by email where appropriate.

Privacy PolicyTerms of UseCookie PolicyAffiliate Disclosure